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Sending files is as easy as attaching a PDF to an email and sending it to But please read below for important information to make sure your PDF will result in the best quality finished product.

You can also send files via Dropbox, Wetransfer, or Google Docs.


Our pre-press department utilizes a PDF workflow. Simply stated, every electronic file regardless of application and platform, is “saved as” or “exported” as a PDF. While we support  most  popular desktop publishing software programs, it is advantageous to submit PDF files. 


Use of PDF Workflow Offers Benefits:

The conversion process essentially “tests” the file. Since creating a PDF is similar to printing a file, problems can often be spotted before the file is sent to us. Preflight tools in Adobe Acrobat/Distiller v6.0 or newer offer assurance the file has been created correctly. And, visual inspection of a newly created PDF can verify bleed margins, fonts, and embedded graphics. 


A PDF file is a compressed file. Adobe PDF offers a variety of compression methods. The file will be substantially smaller than a collection of files in an application-based workflow. 


Adobe PDF is a “common” platform that enables a standard across platforms for a variety of processes. 


PDF files are prepared in the environment where the original application file was created. There is no need for us to try to recreate that environment thus avoiding font conflicts, missing links, and unexpected complications. 


Common mistakes related to native application files which may delay (or incur additional cost), or stop delivery of project include:

Missing linked graphics 

Missing linked text 

Missing fonts 

Page size 

Unsupported file types 

Low resolution images 

Incorrect color modes (No RGB) 

Hidden problems in linked files (fonts in embedded eps) 

Unintended spot colors 

Insufficient bleed (allow 1/8″) 


Supported Software

Adobe InDesign

Adobe Illustrator

Adobe Photoshop

QuarkXPress (v11 or earlier)



Can I use images downloaded from the internet? 

Most internet images are low resolution and designed for fast display on your screen. Typically, screen resolutions are 72 or 96 dpi, far below the recommended print resolution resulting in fuzzy or jagged images. Also, many images posted on the web are copyrighted and cannot be reproduced without written consent. We do not recommend images copied from the internet for print. 


What resolution should I use for graphics? 

Vector art (Adobe Illustrator) is not resolution-dependent and is fully scalable. Raster images should be 300 dpi at 100% of reproduction size. Bit-mapped images (line scans) should be 1200 dpi at 100%. 


Do I need to use any special kind of naming system for the file I send to you? 

No, we will use whatever file names you designate for the job. However, we recommend you keep your file names as short (and logical) as possible. Do not use any type of punctuation other than the “dot” separating the file name and its suffix. 


Do I need to supply you with fonts? 

Yes, if you are not supplying EPS/PDF files with fonts embedded (or converted to paths or outlines). Be sure to include BOTH screen and printer fonts. Please place all fonts in a separate “fonts” folder. 

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